A VoIP provider is a company who provides Voice over Internet Protocol services, more commonly know as phone service delivered over an internet connection. VoIP providers are an increasingly popular method of delivering dial tone to 3CX Phone System.
We have recently discussed the new Cisco SPA112 and SPA122 ATAs and how they are more than just a minor hardware refresh to the previous models. One of the most interesting enhancements is their FAX support which is unrivaled in any device we have ever tested here.
3CX comes with a number of different ways to get call detail reports which will work fine for most people. However, if you need to do some custom reports that are not included you will need to get the raw data and create your own reports. Once you have the data you can import it into Excel or a tool like Crystal Reports. We aren't going to go into detail about creating the reports themselves but we are going to...
In this video, Kerry shows how to configure Yealink IP Phones to work with 3CX, the Windows-based IP PBX platform. Since 3CX has auto-provisioning support for the Yealink phones, the first section focuses on getting auto-provisioning setup and working properly. The second part of the video shows how to configure the phones to work with 3CX by configuring the phones manually.
We have been getting a whole lot of questions lately in regards to setting outgoing caller ID on a 3CX IP-PBX with our, and other, Voip Services. I recently typed up a quick knowledge-base article about this, which you can find here. If you are having problems with your 3CX passing your custom Numeric Caller ID, follow these quick steps and it should enable your 3CX to start passing your local caller ID settings. 1.) Within your 3CX Management Console, go to...
How to setup external extensions using direct SIP
Written by Matthew Hanson, 888VoipStore Support Engineer Recently, we had a client looking to start a business reselling VoIP video phones and providing accompanying service. He planned to provide a hosted solution, with the ability to install various VoIP video phones throughout businesses in his area. Doing so would allow these video phones to not only work with each other, but also in conjunction with video phones around the country. With business model in hand, our client trusted 888VoipStore to...