Snom M500 Wireless DECT System: Enhanced Communications for Restaurants

In every restaurant, it’s really important for the staff to communicate well and make decisions quickly. The managers, waiters, kitchen staff, and hosts need to work together smoothly to solve problems and make sure customers have a great dining experience. But many restaurants are finding it hard to communicate effectively. There are so many different mobile devices and apps being used that it’s becoming overwhelming. This means that workers are spending more time looking at screens instead of helping customers. Some restaurants are even stopping their staff from using phones during work to help them stay focused and get more done.

Want to know what restaurant owners look for in a phone system for their business? In this blog post, you’ll find out why the Snom M500 DECT wireless family is a great choice for small and medium-sized restaurants. It helps streamline your customers’ operations in an industry facing similar challenges.

Solution Overview

M500 is a wireless phone system purpose-built for busy restaurants and retail environments. It works with multiple platforms and comes with zero-touch, cable-free provisioning for rapid deployments. Created and built in North America, this product series is supported by Snom’s local team of trained experts. Customers can get help over the phone or email, and can also ask for more complicated help through the Help Desk. Snom provides rapid-response order fulfillment and a three-year advanced exchange warranty.

Here’s why the M500 family is an ideal choice for small and medium-sized restaurant operations:

Why the M500 is a Game-Changer for Restaurants

Many restaurants are using outdated and inefficient phone systems with limited functionality and poor voice quality. This is a problem when considering the majority (52%) of customers say they still like to call in orders. Customers also prefer to speak with live staff members when asking questions about food allergies, making important reservations, and requesting special accommodations.

Wireless DECT Technology

Compared to WiFi VoIP systems, DECT technology is simpler to configure and less prone to interference, offering clearer calls and more robust connections. It also provides a higher network capacity, making it ideal for restaurants with high call volumes during peak times.

Key System Emulation

The M500 system mimics traditional key systems, allowing workers to easily see incoming calls, place calls on hold, and pick up calls from other extensions. This functionality simplifies call handling, ensuring no customer call is missed, even during the busiest shifts.

Cable-Free Installation

The M500 eliminates the need for complicated wiring. Installation is fast and hassle-free, requiring minimal time and technical expertise, so restaurants can quickly deploy the system and start using it immediately with minimal disruptions.

Multicast Paging

Communication across different parts of the restaurant is essential. The M500’s multicast paging feature allows staff to instantly connect and broadcast messages to all team members or specific groups, such as the kitchen or front-of-house staff, making coordination seamless.

Antibacterial Plastics

In environments where hygiene is critical, the M500 series stands out with antibacterial plastics. This feature reduces the spread of germs among workers who share handsets and phones, helping restaurants comply with local health and safety regulations.

Extended Range & Increased Capacity

With up to 500 feet of range, your team can go as mobile as they need in your bustling business. With DECT technology between handsets and the M500 DECT base station, don’t worry about losing a call while walking around your workplace. The series supports up to eight SIP lines or accounts and can handle six concurrent calls.

Benefits for Restaurant Teams

Deployment of the Snom M500 Wireless DECT System in restaurants offers a range of benefits.

Affordability

The M500 provides a cost-effective solution for restaurants, many of which operate on tight profit margins. With affordable pricing, a multi-year warranty, and lower total cost of ownership due to its durable design and simplified maintenance, restaurants can benefit from a high-quality communication system without breaking the bank. 

Ease of Use

Restaurant workers are constantly on the move, and the M500 is designed to support their fast-paced environment. The intuitive interface, single-button hold and resume functionality, and easy-to-read displays ensure staff can focus on their tasks instead of navigating complex phone systems.

Flexibility

In a restaurant setting, equipment is frequently exposed to spills, drops, and general wear and tear. The M500 system is built to last, with phones and handsets designed to withstand the rigors of a busy restaurant. When a device does need replacing, Snom’s rapid response and three-year advanced exchange warranty ensure quick access to support.

Durability

Food items, liquid, and hot surfaces can all damage phone equipment. Phone systems must be durable enough to handle spills, falls, and food residue. And when products do inevitably break, restaurants need quick access to support. 

Noise Suppression

Restaurants can get very noisy, especially during peak hours when music, conversation, and kitchen sounds all mix together. The M500’s noise suppression technology filters out background noise, ensuring that staff can hear and be heard clearly during calls, even in the loudest environments.

Design

Image matters in the restaurant industry. Owners prefer to use sleek, modern devices with compact features and minimal wires. 

The Snom M500 Wireless DECT System is a tailored communication solution for the fast-paced, high-demand restaurant environment. With its affordability, ease of use, durability, and advanced features like noise suppression and key system emulation, it helps streamline communication, reduce distractions, and ensure restaurant teams can focus on delivering the best customer experience. Whether managing a small bistro or a larger restaurant, the M500 is a reliable, flexible, and cost-efficient choice for enhancing your restaurant’s communication.

Try N’ Buy the Snom M500 DECT Solution Today!

Experience the benefits of the Snom M500 Pro Series with our Try N’ Buy promotion! This limited-time bundle includes the M55 Handset, the M58 Desk Phone, and the M500 Pro DECT Multicell Base Station. This opportunity allows you to experience firsthand how the M500 DECT Solution can transform communication in your restaurant.

Demo stock is now available at 888VoIP. Contact our sales team or email sales@888voip.com.