For Customers, Service Quality During This Period Matters Most
When does the customer experience matter most? The last six months before the contract renewal date. The first year. The first 30 days. Solutions to 6 More PBX Challenges- Read Now! If you answered C, you’re correct. The bulk of customer problems will arise in the first 30 days of service. While it’s important to have happy customers through their entire lifecycle to avoid churn, it is imperative that...