What Is VoIP & How to Promote it To Your Customers

In the realm of business communication, there are many ways to effectively communicate, but with the demanding needs of employees, analog phone systems may not be the ideal choice.  So what should a business do?  Explore the option of Voice over Internet Protocol (VoIP).

When positioning a VoIP phone system to one of your end user customers, it is important to explain to them exactly what VoIP is so that they can make an educated decision when making the switch.  VoIP business phone systems deliver scalability, robustness and dependability, so their explosive popularity is easy to understand. Here’s a quick primer on how they work and how you can promote them to your consumers.

Essential VoIP Principles

VoIP is a term for various communication techniques and protocols, or standards, including widely used options like SIP and Skype. Initially deployed in the 1990s, it lets you transmit call information over standard data architectures, such as corporate intranets.

VoIP devices convert the analog information contained in voice calls into digital packets that get sent over networks – typically the Internet.  Analog users receive their connection from local phone companies.  VoIP users, on the other hand, utilize an Internet connection, and the protocol’s widespread acceptance also means that calls can be made using public Internet.

The Secret to Promoting VoIP Small Business Phone Systems

When selling VoIP systems to your clients, it’s best to introduce them to the advantages. Fortunately, there’s no shortage of benefits to choose from:

– Minimal Startup Requirements

You can build an effective VoIP implementation using most existing network architectures. Unlike traditional branch exchange installations, you don’t have to run new wiring to create a functional system.

– High Scalability and Hardware Compatibility

Using broadband networks also increases the ease of growth. Being a protocol-based technology, VoIP aims for compatibility with a diverse range of hardware and software.
As long as your clients use equipment that satisfies the standards, they can mix and match hardware to expand their systems as the need arises. Whether they prefer dedicated VoIP wireless phone solutions or want to create call centers using computers, headsets and software, they can build stable, unified implementations. This approach makes it easy to institute standard operating procedures and improve organizational communication strategies.

– Low Cost

VoIP business phone system usage reduces communication overhead. For instance, you can just pay for a broadband network instead of also footing the bill for traditional phone lines. VoIP systems are highly customizable, so your clients can implement custom features like call routing, video conferencing and mobile device forwarding economically.

Is It Right for Your Clients?

Even if it doesn’t immediately seem like a perfect match, it’s adaptable enough that you can transform it into an ideal solution to any business challenge. To learn more about getting your consumers to embrace the future of communication, talk to an 888VoIP expert today.