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888VoIP Logistics Facilities to Continue Operations as Providers of Essential Services

Several states have enacted 'stay at home' orders to curb the spread of COVID-19. This means all residents are mandated to 'remain at home' and only essential businesses may remain open to provide critical services as needed to maintain continuity of operations in 16 specific critical infrastructure sectors. One of those critical infrastructure sectors, as defined by the Department of Homeland Security and the states, is the Information Technology sector. 888VoIP plays a vital role in the Information Technology sector and...

How Will the EdgeView Service Control Center Benefit Service Providers?

When deploying any UCaaS products, issues can arise – and the truth happens to be that these issues arise more than Service Providers want to admit. The best way to counteract these problems is by being proactive in monitoring & managing solutions both during & after deployment. Ribbon Communication developed the EdgeView Service Control Center – a multi-tenanted management & monitoring solution for real-time communications – to do just that. Ribbon’s Network Edge Orchestration has been widely embraced since its development with EdgeView being one of the two...

Microsoft Unified Communications: Solving for Interoperability

Unified Communications (UC) promises enhanced worker productivity for businesses, with such attractive features as integrated voicemail and email, desktop voice and video calling, colleague presence awareness, and more. Microsoft’s unified communication products include Skype for Business, Office 365, and most recently, Microsoft Teams. Sadly, for many enterprises, the voice part doesn’t work—at least not out-of-the-box. UC Solutions Alas, Microsoft likes to do Voice-over-IP in their own special way. Specifically, most of the world have implemented the Session Initiation Protocol (SIP)—the industry-standard VoIP signaling protocol by encapsulating it within...

Recapping 2019: VoIP Hardware Highlights

2019 saw an exponential increase in communication innovations which were reflected in some of the biggest VoIP product releases and spotlight solutions of the year. These features and improvements heightened the capabilities of already cutting-edge technologies, providing for better collaboration. Smartphone Meets Deskphone To say that smartphone usage is prevalent is quite an understatement. Statista estimates that approximately 257.3 million Americans use a smartphone, which comprises almost 70% of the population. This number drastically increases when looking at an international snapshot of cell...

The CP700: Yealink Launches New Portable Speakerphone

Yealink, the global leading provider of enterprise communication and collaboration solutions, today announces that the new portable speakerphone CP700 is released. In the modern workplace today, mobility and productivity is always important for how people communicate and collaborate. In recognition of this, not long after CP900, Yealink now release its CP700, another portable speakerphone ideal for personal use, private space and on the go. High quality sound HD audio offers a clear and natural sound. The omnidirectional microphone and full-duplex allows meeting...

The End of OAM: Alerting & Alarming in the Cloud

The growth of virtualization technologies, supported by cloud services, is radically transforming the way communication networks are delivered and managed. These emerging developments (virtualization and the cloud) are destined to replace traditional solutions in much the same way as IP telephony will ultimately replace traditional phone services, and has led to the creation of new services (unified communications (UC) for example) not initially foreseen. The advent of network-management services delivered in the cloud lies among such trans-formative, emerging developments. New technology comes with new terms. When...

CallCabinet Partners with CloudCo to Deliver Call Recording as a Service for Hosted and On-Premise Users

CallCabinet, a leader in Cloud-based call recording, quality assurance, and AI analytics has further expanded its reach into the Enterprise and Service Provider space. Partnering with CloudCo, CallCabinet will deliver its award-winning Atmos Call Recording as a Service to CloudCo and 888VoIP customers. The partnership incorporates the entire suite of Atmos’ network platform, offering service providers and global enterprises unparalleled compliance recording, quality assurance, and voice analytics in a simple, monthly, pay-as-you-go service. Atmos brings CloudCo customers a reduced total cost...

Yealink Meeting Server (YMS): What’s New, What’s Updated

It's no surprise that work environments have vastly changed over the past handful of years, all due to factors such as globalization, popularity of mobile devices, and trend towards remote employment. To meet these changes and stay competitive in the workplace, businesses must be able to bridge the gap geographically. Businesses must ensure that global teams can come together, collaborate, and work efficiently to improve business processes. Enter the Yealink Meeting Server (YMS), a cloud-based video conferencing infrastructure that was...

Patton & Skype for Business: New Opportunities for 888VoIP Partners

Patton, a US-based enabling solutions provider for unified communications (UC), UC-as-Service (UCCAS) and Cloud — has announced all SmartNode VoIP products version 3.X—including Virtual SmartNode (vSN)—are validated for interoperability with Skype for Business (SfB). Managed partners of 888VoIP, a leading distributor of VoIP hardware & software services, will be able to leverage the benefits of this validation when utilizing applicable Patton products. Patton SmartNode products are validated by TekVizion, a Microsoft-certified lab, in the SBC and enhanced gateway categories, and...

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