Grandstream SoftwareUCM Base Package

Description

SoftwareUCM is a software-based PBX solution that provides a scalable business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. This software PBX unifies all business communications onto one centralized platform that provides voice and video calling, meetings, chat, data, analytics, mobility, facility access, intercoms, video surveillance, and more. SoftwareUCM supports all SIP endpoints and the Wave app for desktop, mobile, and web, allowing teams to communicate and collaborate from anywhere on nearly any device. By providing a state-of-the-art suite of communication and collaboration features, bank-grade security, advanced customization, and a variety of scalable plan options, SoftwareUCM is the ideal PBX solution for enterprises, small-to-medium sized businesses, retail, hospitality, and residential deployments.

Core Features:

• Annual Base License Fee – 50 Users
• 24 Concurrent Calls
• Comprehensive unified communication and collaboration features
• Built-in audio, video, chat, and web meeting platform; supports desktop, mobile devices, and SIP endpoints
• Wave app for mobile, desktop, and web allows communication from anywhere on any device
• GDMS provides seamless cloud setup, management, monitoring, and provisioning
• Pair with UCM RemoteConnect NAT firewall traversal service to ensure secure remote connections
• Instant messaging/chat, screen sharing, whiteboard, file sharing, recording, meeting assistant, & more
• Supports Customer Service platforms, WhatsApp, Telegram, etc. Built-in live chat for desktop & mobile
• Zero configuration provisioning of Grandstream SIP endpoints
• Supports Full-Band Opus voice codec, H.265/H.264/ H.263/H.263+/VP8 video codec, jitter resilience up to 50% packet loss
• API and SDK available for thirdparty integrations, including CRM and PMS platforms
• Integrate with CRM, PMS, Microsoft Teams, Office 365, Google Drive and more