Understanding the Advantages of the 3CX Phone System

When it comes to creating a robust business communication system, the options are virtually limitless. Unfortunately, your time isn’t so freely available, and it can be difficult to decide which solutions will suit your organization best.
The 3CX standard has many advantages that are impossible to ignore. Here’s how an 888VoIP 3CX solution might take your corporate communications to the next level.

A Quick Primer: What Is 3CX?

3CX phone systems are capable, software-based products tailored to deploying custom VoIP phone systems in medium-sized business settings. The standard got its start in the late 2000s as a free Windows-compatible private branch exchange, or PBX.  The original PBX systems required the use of a live operator, but in today’s day & age, almost all private branch exchanges are automatic & now termed PABX.
3CX has grown better with time and commercial refinement, offering a variety of different editions with increasingly important features. The addition of Linux compatibility, support for SIP devices and traditional phone lines, and a host of other perks made it a clear winner in terms of deployability, scalability and reliability.

Explaining the Advantages of 3CX

Why have 3CX phone systems been gaining steam steadily since their introduction? The answer may lie in the nuances of the framework itself.  Plus, the reviews and case studies of satisfied 3CX customers speak for themselves.

• Easy Setup & Maintenance for IT: As an open standard, this software-based private automatic branch exchange (PABX) leverages the best characteristics of VoIP and SIP.  What makes it even better is that it does so right out of the box – without you having to go through complex setup procedures.  3CX is also easy for an IT department since you can choose Windows or Linux.  Depending on your IT department’s experience & your IT infrastructure, users can choose what works best for them.
• Quick & Easy Updates:  Traditional PBXs run on limited operating systems, but a software PABX, like 3CX, leverages the latest operating system features & modern deployment environments so developers can quickly add new functionalities to 3CX.  Also, since 3CX is a software PBX, it can guarantee that it is always updated for OS.  When the system needs updating, it only takes between 5-10 minutes to upgrade.
• Cost-Effective: As many 3CX VoIP providers are quick to point out, deployments function seamlessly in various distributed computing environments, like Google Cloud or your private network. Since it’s possible to virtualize a server on low-cost consumer-grade equipment that you already have lying around, you don’t even need to invest capital to get moving.  You’ll be able to save on those hardware & administration costs from the get-go.
• Easy Application Integration: Software based PABX/PBX easily integrates with other business applications, and also uses the same APIs.  IT departments can integrate CRM systems, mail, or database servers with 3CX to improve productivity and customer service.   Some applications that can be integrated are Salesforce, Microsoft Outlook, Google Contacts, and Office 365.
• Feature-Rich: Users also have the ability to integrate features like video/web conferencing, mobile device clients and click-to-call functionality empowers you to deliver superior services to your stakeholders.
• Mobility: Users can take advantage of Unified Communications whenever they are on the go by accessing their PBX when in or out of the office – either on any computer or by utilizing 3CXPhone for Android or iPhone.  3CXPhone allows users to make calls via WiFi and 3CX with their 3CX extension.

Is 3CX Right for You?

One of the best aspects of 3CX is that it’s perfect for growing companies. Our systems are highly configurable, meaning that you can transition from small-scale deployments to web conference-ready, minimal-management implementations that cater to tens of thousands of users.  To determine if 3CX is right for you, you can test out the PBX edition for free, and then determine if the Standard, Pro, and Enterprise editions are the best fit for your customers.
Want to know more about how using a 3CX phone system could bring your business communications into the future? Contact an 888VoIP sales representative today.