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It’s Crowded in Here: The Importance of MIMO in a WiFi Dominated World

Internet used to be a measly dial-up connection that only a handful of families had access to at home. Now dial up is no longer in existence, and just about any device you can think of comes WiFi enabled, from refrigerators to door locks. We use more WiFi than ever before and expect to have it while grocery shopping, while at work, and even on airplane trips. With the rise of WiFi-enabled devices and the increasing dependence on the need for...

October 2, 2017Read more...

For Customers, Service Quality During This Period Matters Most

When does the customer experience matter most? The last six months before the contract renewal date. The first year. The first 30 days. Solutions to 6 More PBX Challenges- Read Now! If you answered C, you’re correct. The bulk of customer problems will arise in the first 30 days of service. While it’s important to have happy customers through their entire lifecycle to avoid churn, it is imperative that...

September 29, 2017Read more...

4 Reasons Businesses Use VoIP Technology

Why Do Smart Businesses Choose VoIP Technology? Voice Over Internet Protocol, often shortened to VoIP, describes a phone service over the Internet. If you are not currently using VoIP, you are using a regular phone line - a Packet-Switched Telephone Network (PSTN). But recently, there has been a large move by businesses to move from PSTN to VoIP. VoIP is a "digital telephone service" that is replacing your traditional analog circuit and it works with a variety of different devices. Businesses...

September 28, 2017Read more...

CPE Architecture: When Does ALL-IP Equal All-in-One? [Part I]

The telecom world is going All-IP. Meanwhile, service providers must select network-access technologies—based on price, bandwidth, and geographic coverage—for their evolving SME offerings. For customer premises equipment, multi-box (modem + router + gateway) and single-box (IAD) solutions must be evaluated. So, what are the pros and cons? All-IP Introduction The telecom world is going All-IP. Such aspects as service quality, security, and reliability are under heavy scrutiny. Equipment vendors, service providers, and consultants are developing and promoting solutions to these open and ever-evolving challenges. This article explores the topic from the perspective...

September 25, 2017Read more...

How Can My Small Business Benefit From a VoIP Phone System?

Your growing company can't afford to stagnate in any area. Are your communication methods falling behind? VoIP wireless phone systems do more than just let you talk to your coworkers. They also augment your capacity to engage in critical business practices. These are just some of the perks that you can leverage. Enhanced Productivity The top VoIP phone systems integrate seamlessly with diverse software and hardware tools. For instance, Forbes recommends that companies use Skype for Business and...

September 21, 2017Read more...

Why Should You Become a Yealink Reseller?

Becoming a VoIP reseller is a once-in-a-lifetime proposition that inherently lends itself to success. Although no business model is guaranteed, this is a unique time in the history of communications. Increasing numbers of companies and private individuals are switching to digital telephony, so the data networks they use are becoming more robust. Serving as an intermediary bridging the gap between highly technical systems and non-technical users is a great niche to fill. Of course, it's even better to establish yourself as...

September 19, 2017Read more...

6 Conference Phone Features You Should Not Overlook

While it should not be a daunting task, selecting the proper conference phone can be a difficult duty. It can be a challenge to identify a solution that will contain all of the features that are critical to have. Before settling on a conference phone, there are a few features to not overlook. Bluetooth® Connectivity Conference phones with Bluetooth connectivity will open up a whole new world in your office environment. The Bluetooth feature will allow you to quickly and easily pair and...

September 15, 2017Read more...

2018 Marketing Trends to Increase Your VoIP Sales

Although the thought is scary, it happens to also be true: 2018 is only months away. Right now is the ideal time to start beginning your 2018 marketing strategy. But what should you focus on? What will be the key marketing trends to focus on in the new year? And are you able to start implementing those practices now? Here are a few different strategies to start taking a look at as we round out Q3 2017. Digital Advertising Versus Traditional...

August 29, 2017Read more...

The Best Features of Skype for Business

A business leader with the need to communicate freely has an endless amount of options. Unified communications services come in many different types; and, for most companies, finding VoIP software solutions that fit the bill is only the first step. It's equally important to narrow the field. Solutions like Skype for Business have indisputable advantages. Thanks to a broad range of features and proven configurations, this Microsoft tool is the ideal all-in-one platform for countless enterprises....

August 22, 2017Read more...

Choosing the Right Headset: The Factors to Consider

Whether you handle many calls each day or just a few, a headset makes life in the office dramatically easier. A phone may have a comfortable handset with great audio, but it still lacks the hands-free advantage of a headset. Sennheiser offers many office & contact headset solutions, but how does one determine which model to pick? Before looking at models, it is best to consider a few factors that will help you narrow down the features you need in...

August 16, 2017Read more...
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