Blog

2018 Marketing Trends to Increase Your VoIP Sales

Although the thought is scary, it happens to also be true: 2018 is only months away. Right now is the ideal time to start beginning your 2018 marketing strategy. But what should you focus on? What will be the key marketing trends to focus on in the new year? And are you able to start implementing those practices now? Here are a few different strategies to start taking a look at as we round out Q3 2017. Digital Advertising Versus Traditional...

The Best Features of Skype for Business

A business leader with the need to communicate freely has an endless amount of options. Unified communications services come in many different types; and, for most companies, finding VoIP software solutions that fit the bill is only the first step. It's equally important to narrow the field. Solutions like Skype for Business have indisputable advantages. Thanks to a broad range of features and proven configurations, this Microsoft tool is the ideal all-in-one platform for countless enterprises. Here are some of the...

Choosing the Right Headset: The Factors to Consider

Whether you handle many calls each day or just a few, a headset makes life in the office dramatically easier. A phone may have a comfortable handset with great audio, but it still lacks the hands-free advantage of a headset. Sennheiser offers many office & contact headset solutions, but how does one determine which model to pick? Before looking at models, it is best to consider a few factors that will help you narrow down the features you need in...

Why You Should Join the Yealink Education Reseller Certification Program

The competition is tough in the Education market, but Yealink is insistent on helping resellers gain (and win!) more school projects.  Enter the Yealink Education Reseller Certification program.  This program is designed to assist resellers in obtaining more project opportunities.  Above all, you will experience an increase in project win rates.  Learn more about the program, the qualifications, and the benefits of being a part of Yealink's program. Are you Qualified to be a Yealink Education Reseller? Yealink's program is divided into two...

Why You Need the Latest Version of 3CX: Version 15.5

If you are not familiar with 3CX, it is time you get acquainted.  And if you are a user of this IP phone system for Windows, you must upgrade to version 15.5. 3CX is a software based PBX based on the SIP standard. It will completely replace your proprietary PBX, help you save time & money, and boost your profits. Recently, 3CX released its newest version of the software, which offers fresh features, as well as enhancements to the past...

Why Are Businesses of All Sizes Turning to 3CX?

Are you thinking about making the switch to VoIP software solutions? If you're like other business leaders, then you've undoubtedly noticed that many of your peers are transitioning to 3CX. Unlike many communications technology trends, this isn't just a case of people jumping on the bandwagon. Here's why 3CX distributors like 888VoIP attract enterprises across the spectrum. 3CX Continues to Prioritize the Business User Experience In early June 2017, 3CX launched a brand new web client based on its V15.5 phone system....

Policy Routing on Patton SmartNodes

Patton SmartNodes are not just gateways. The SmartNode includes a very powerful IP routing engine that includes features usually only found in much more expensive networking devices. This post introduces the Policy Routing feature in some detail to underline the statement above. A typical IP CPE router includes an IP routing table which can be populated with A default route Static routes Automatically learned routes from DHCP, ICMP and maybe some routing protocols (RIP, OSPF) A Patton router goes beyond this. It allows you...

The Yealink CP860 versus the new CP960: Why Upgrade?

With how rapidly technology changes, businesses often are faced with the decision to upgrade.  Your conference room is already sporting a sleek Yealink CP860.  This conference phone is perfect for small to medium-sized businesses, so why upgrade to the new Yealink CP960?  Isn't the CP860 essentially the same?  While the CP860 is an exceptional conference phone option, the new CP960 features some of Yealink's hottest innovations. Innovation #1: CP960 Noise Proof Technology When on conference calls, we are often exposed to extra...

eSBCs: Required for Secure, Interoperable Real Time UC

In the Digital Age, as a part of the digital transformation for UC, organizations worldwide are retiring legacy ISDN/TDM primary rate interface (PRI) voice systems. They are replacing it with Session Initiation Protocol (SIP) based voice and real-time-communications (RTC) services. Whether you are an Over the Top (OTT) provider of SIP trunking or an Internet Telephony Service Provider (ITSP)—or even a subscriber— the enterprise session border controller (eSBC) is a multi-function platform that can provide valuable services for SIP interconnections (real-time...

VoIP Insights: The Keys to Overcoming Poor Call Quality

Today's VoIP small business phone systems enjoy massive improvements over their predecessors. Once, VoIP faced challenges like unreliability and poor quality of service, or QoS. Nowadays, these phones can deliver impeccably clear voice communication, seamless video conferencing and contact-aware supplementary features. Of course, not every implementation is flawless. Here are some of the most common reasons you might be experiencing subpar call quality. Poor Signal Translation Your phone's receiver and speakers are designed to process signals whose parameters fall within strict constraints....